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- Duncan McGovern
- February 14, 2024
Holding onto extra data we don’t really need seems innocuous enough. The dollar cost of storage for an extra field or...
- Duncan McGovern
- December 21, 2023
It’s almost the end of 2023, and a busy time for many of us. Wrapping up what we hoped to accomplish this year,...
- Duncan McGovern
- November 2, 2023
When thinking about the effectiveness of your digital communications, where do you look to answer the question “is it...
- Duncan McGovern
- August 17, 2023
There’s a simple test to gauge your organization’s level of data maturity: Can you easily cite recent examples in which...
- Duncan McGovern
- June 26, 2023
“I don’t trust it.” Whether these words are spoken aloud or surface through attitudes and behaviors, trust is a...
- Duncan McGovern
- May 24, 2023
Technology system changes are often driven by a desire to improve data in two areas: Operations: improve user...
- Duncan McGovern
- March 15, 2023
But It’s Not About The Product. Yesterday, Salesforce announced a new, next-generation Nonprofit Cloud product (link to...
- Duncan McGovern
- August 30, 2022
Do you think about data you’d like to ‘track’ in [your technology system of choice]? It’s easy to be sucked into the...
- Duncan McGovern
- May 11, 2022
Credit where credit is due: thank you to Beth Saunders for introducing us to the concept of the Engagement Pyramid, and...
- Duncan McGovern
- April 14, 2022
Caveat: Pardot was recently renamed ‘Marketing Cloud Account Engagement’ but that’s a mouthful and hard to search, so I...
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